I am not a widget photographer, but I am interested in innovative people and how they make things. For a handful of years, I had been photographing a multinational corporation that made widgets. I had made some pictures for them, and we had been discussing a longer-term project to show their “new and improved process and people for shareholders.” Not that long ago, I would have called these annual report photographs, but now I think of them as “core mission stories” – and by the way – organizations should focus more on these to tell their unique story to stakeholders.
But I digress. For several years the CEO who was brought in to sell a new corporate perspective to their Wall Street investors about how “an old gritty industrial company” was transforming as a “shiny new technology industry leader” and I discussed using photography and video to show these innovative talents and techniques that the company was implementing. He knew Wall Street had yet to grasp this new point of growth, and I was presenting him an opportunity to reframe the story visually before turning the leadership over to a new team.
The following year, as he and I stepped aside to make his leadership portrait, he excitedly told me, “you know the concept you pitched for telling the stories of our workers and processes? well, I solved that by buying my plant managers D-SLR’s and instructing them to take pictures.” My photographer’s soul shriveled up and went up to my throat. I was planning to convince him to put this project on the calendar finally. Instead, I was learning that an “everyone with a camera” scenario was replacing my idea. I thought quickly on my feet and rebounded by saying, you know, Mr. CEO, I teach workshops, and I can put together a custom program to teach your managers how to use these cameras. He waved his hand and said these cameras are so sophisticated that they pretty much take the pictures themselves. I finished the session, and my assistant knew I was mentally defeated, and she suggested we stop for lunch to talk about the end of commercial photography as we knew it.
The following year I was a bit surprised they scheduled me to make the annual leadership photographs. Figuring that one of the plant managers would stop by and “snap a picture.” The CEO, I learned, was retiring soon – even though the company didn’t have the positive turnaround he desired. He was ready to move out of the day-to-day operations. As we stepped away to make his final CEO portrait, I asked him how the manager’s photography assignments had worked out? He chuckled and said, “would you believe it if I told you that they have never even taken the cameras out of their boxes.”
Although I wasn’t thrilled that the CEO retiring, the story of the cameras still in their boxes reminded me that I still have value as a visual storyteller.
Everyone might have a camera with technology that makes taking pictures more accessible and of decent quality. The managers didn’t make the photographs because that is not what they do; they manage manufacturing. They didn’t have the intention. Photographers craft compelling visual stories because that is what we do.
Richard Kelly is the President of The Richard Kelly Experience, Creating visual stories for mission-focused organizations, framing their unique perspectives with compelling imagery for their stakeholders.
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